Return/Exchange Policy
Oh, snap! Got a streetwear item that's not vibing with your style? No worries! Here's our returns policy that'll keep you covered:
- Hit us up at support@twennysix.com within 48 hours of receiving your gear. Unfortunately, we may not be able to accommodate requests made after this period.
- Received a DAMAGED PRODUCT ? No worries! Just share an unboxing video with us showcasing the issue. This helps us quickly assess the situation and ensure we provide the best possible resolution for you.
- If anything is MISSING from your order, don’t worry! Just send us an unboxing video within 48 hours of delivery showing the items you received. Once confirmed, we’ll happily send a replacement or issue a refund for the missing product.
- Do you want to EXCHANGE ? No problem! You can exchange it by paying for the return and replacement shipping. Reach out to our support team, and we’ll guide you through the process.
- Hygiene's essential, so our products go through a quick check before we provide a refund or exchange.
- We carefully inspect all products before processing refunds or exchanges. If a product shows signs of use, it won’t be eligible for a refund or return. Don’t worry—we’ll share video proof if this is the case. Return and replacement shipping will be on you.
Remember, it's all about that street swag groove, and we're here to keep you dancing in style! Let's nail those exchanges and keep the streetwear game on fire! 🔥
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: support@twennysix.com